Tag Archives: COVID-19

What Do We Do Next?: COVID-19 and the Triple Helix Model of Innovation

triple helix association
Graphic: Kimatu, J.N. / CC BY (https://creativecommons.org/licenses/by/4.0)

By David C. Lipscomb

This blog is part of a special series on curb management and COVID-19. A joint effort of the International Parking and Mobility Institute, Transportation for America, and Institute of Transportation Engineer’s Complete Streets Council, this series strives to document the immediate curbside-related actions and responses to COVID-19, as well as create a knowledge base of strategies that communities can use to manage the curbside during future emergencies.

As the COVID-19 pandemic continues, jurisdictions around the world are preparing to shift from emergency response to recovery with forward-thinking sustainability in mind. The status quo is untenable, meaning innovation will be essential to restoring our way of life.

Enter the triple helix model of innovation which describes the relationship between academia, industry, and government as it pertains to social and economic development. At the model’s core, academia supplies education and research, governments fund or influence educational priorities and regulate industries, while industry provides jobs, infrastructure, and taxes, though these are not rigidly set roles.

Where the triple helix may be most evident is how federal and state COVID-19 response guidelines affected government operations, educational institutions, and businesses. The trickle-down effect has led to ever-evolving resource collaborations and emergency changes to curbside operations and mobility management.

NYU’s C2SMART produced an invaluable tool for municipal responders: an interactive dashboard and white paper on the impact of COVID-19 on transportation in the New York metropolitan area. NYU students also learned how to use modeling techniques to predict the effects of pandemics on transportation systems. Their findings give key insight into mode shifts likely to shape future policy.

Retailers will have a key role in innovation as they adapt to consumer trends. Adobe Analytics data showed a 208 percent increase in curbside pickup during the first three weeks of April. Many jurisdictions face questions about the necessity and sustainability of curbside management strategies to facilitate on-demand delivery services like Uber Eats, GrubHub, Postmates, and DoorDash, which generate about $82 billion and are projected to more than double by 2025. These trends have started to influence government policy and operations with Seattle announcing in May the rollout of curbside pick-up zones for retailers. Future considerations of infrastructure or operations that limit personal contact or facilitate quick curbside access will depend on clear communication of needs.

In the technology world, Apple and Google are working on contact tracing technology that would integrate with government health agency apps. The apps would alert users when they come into contact with someone who has tested positive for COVID-19, though challenges around privacy, data integrity, and participation remain. Still, successful implementation of this technology could empower users or transportation systems managers to make better real-time transportation decisions based on risk.

The Triple Helix Association is calling for papers on innovation in pandemic and societal crisis response; transportation will be an integral part.

What innovation looks like going forward remains to be seen, but opportunity abounds. For example, the District Department of Transportation (DDOT) hosts an internship program in conjunction with the Howard University Transportation Research Center. These students play a critical role in expanding the DDOT’s work capacity (including now as we deal with the COVID-19 pandemic). In turn they gain real-world experience to boost their careers in the public, private, or academic sectors.

These are a few examples of how governments, academia, and private industry are jointly responding to the COVID-19 pandemic. If you’re aware of other examples, please share it with david.lipscomb@dc.gov.

David C. Lipscomb is curbside management planner for the District Department of Transportation in Washington, D.C.

Member News: Propark Mobility Launches Certified CleanCo Parking and Transportation Program in Response to COVID-19

Propark Mobility CleanCo. May 26, 2020

Hartford, Connecticut – Propark Mobility announced today that the company’s CleanCo division will be providing industry-leading comprehensive cleaning and sanitation programs for parking and transportation operations across the country, in response to the COVID-19 global pandemic.

“We are living in a new world, which requires different processes and procedures in order to help keep people safe, and to provide them with peace of mind,” said John Schmid, Chief Executive Officer of Propark Mobility. “Our Certified CleanCo program offers intelligent, carefully shaped solutions that provide our clients with the highest standards of sanitation and cleanliness, in both the parking and transportation industries.”

As part of the CleanCo certification process, Propark has instituted significantly upgraded and enhanced cleaning routines and rhythms, to keep the company’s work environments disinfected and sanitized. All aspects of operations have been reimagined with cleanliness at the forefront, in order to help reduce the exposure and transmission of COVID-19.

“The safety of our employees, our guests, our clients, and all of their families is most important to Propark,” explained Joe Coppola, Propark’s Managing Partner. “As we begin the process of reopening, our ability to provide comprehensive services to maintain a sanitary workplace helps ensure the well-being of everyone during this unprecedented period on human history.”

The Certified CleanCo Parking and Transportation program follows recommendations from both the Centers for Disease Control and Prevention and the Occupational Safety and Health Administration, along with local, state and federal governments. The company monitors these various guidelines on an ongoing basis, while continually developing its processes and procedures accordingly. More information on Propark Mobility’s Certified CleanCo Parking program can be found on the company’s website at info.propark.com/clean-co.

About Propark Mobility

Propark Mobility is one of the country’s largest privately-owned parking companies, providing full-service parking and mobility services for over 500 hospitality, healthcare, commercial and off-airport locations, in over 75 cities across the United States. For more information, please visit www.propark.com.

A New (Ab)Normal

transportation, parking, curbside COVID-19By Chris Lechner, CAPP

As the U.S. begins to open up in ways large and small, the mobility industry is preparing for a broad range of outcomes. There are two fundamental questions facing all of us:

  • How many people are coming back to our venues?
  • How are they going to get there?

The answers will determine our ability to accommodate mobility demand and allow us to begin to explore policy responses to the new (ab)normal.

We know that many businesses are increasing telecommuting and educational institutions are preparing to extend remote instruction. Many businesses have had to reduce their workforces, and local and state regulations have barred whole categories of activities. Even before formal lockdowns were implemented, many services were already experiencing cancellations of reservations and declining business. All of these factors would indicate that for the vast majority of use cases, total demand for mobility will be down.

Mobility professionals are well aware that most of the approaches to reducing traffic and parking congestion–buses, carpools, vanpools, and rail–require density and close physical contact. If people are unwilling to get onto densely packed modes of transportation or if those transit systems reduce their capacity to provide for physical distancing, people will be forced back into their cars or choose not to make those trips.

The balance between less demand for mobility in total and less demand for shared mobility as a percentage of the whole will dictate what our streets, structures, and curbs look like for the foreseeable future.

Chris Lechner, CAPP, is manager, data analytics and strategic projects, with UCLA Events and Transportation.

Free IPMI Webinar: Self-Care for Leaders During Crisis

Offered by Presented By: Andi Campbell, Senior Vice President, People and Culture, LAZ Parking.

Access the recording here

Navigating the “usual” leadership and management work, coupled with providing 24/7 consult, comfort and crisis-management for COVID-19 pandemic, has become the new normal for industry leaders. But, the emotional impact of urgent demands – like developing new policies and managing mass furloughs – is taking its toll.  Considering that most of us are working remotely, while doing a dance to also maintain normalcy for family life outside of work, it’s no surprise that leaders in our community are feeling exhausted. Come prepared to think about how we maintain personal and professional well-being, and how we can safely help our employees get back to work.  Andi offers real, immediate takeaway strategies to help you and your team stay well.

 

About Andi

Andi Campbell is a workplace behavior expert with an emphasis in strategic talent management. As the SVP of People and Culture for LAZ Parking, she leads human resources for LAZ’s 15,000+ employees across the U.S.  Prior to joining LAZ in 2012, Andi was the VP of Learning & Development for LPL Financial.  She was listed as one of the “Top 40 Young Trainers” by Training Magazine in 2012 and a “Game Changer” by Workforce Magazine in 2014, as well as having received acclaim in CLO, ELearning and Parking Magazines for her work with people strategies.  She speaks at many events, conferences and organizations about her cutting-edge work with people and culture initiatives at LAZ Parking. Andi was a featured speaker at TEDx Hartford in 2017 (“Bringing Humans Back to Work”) and a speaker at DisruptHR 1.0 in Hartford in 2018 (“HR on the Frontline of the Self-Care Revolution”).  In addition to having a master’s degree in Industrial and Organizational Psychology, she is a yoga teacher, a certified intuitive coach, an Integrative Nutrition Health Coach, a black belt in karate and is best known for giving hugs, not handshakes!

Free to IPMI Members. Pre-registration required.

Sign up here.

After registering, you will receive a confirmation email containing information about joining the meeting.

Real-life Connections in a Virtual World

How not to suck at virtual networkingBy Kim Fernandez

Raise your hand if big-event networking can be a little overwhelming.

Now raise it if the thought of that same networking during a virtual event makes your head hurt a little bit.

I thought so.

As it turns out—and this was news to me—virtual networking is a very big thing. You can absolutely attend an online event and come away with the same valuable contacts you’d make face to face (slightly awkward small talk optional).

Take a minute and a half (seriously) and check out this video that offers some great tips to set yourself up to expand your contact list and make great industry connections while you attend an event (say, the 2020 IPMI Virtual Parking & Mobility Conference & Expo June 1-2, not that I’m biased) from home. Get your note-taking pen ready—the takeaways are plentiful and fast.

I’m looking forward to connecting with more people than ever during my next virtual event. Wanna race me?

Kim Fernandez is IPMI’s director of publications and editor of Parking & Mobility magazine, and now an enthusiastic advocate of virtual networking.

Member News: What Automatic Access Control Systems Can do for Car Parks in This New Reality

Quercus Tech ACS

 

May 21, 2020

Interaction is natural and it is an inherent need of every human being. Nevertheless, latest technologies lead to avoiding human contact and simplifying lives thanks to automation. This path to the future based on avoiding interaction has been accelerated by the Covid19 situation. Considering the trend of increasing use of private transport, now it’s the best time for parking. More than ever it is mandatory to decrease or eliminate the physical contact points inside the premises.

PRESS RELEASE

How can LPR cameras like Quercus Technologies’ help prevent the virus spread at entries and exits of a car park? Quite simple. The less we poke around, the less chances for it to spread

In everyday life drivers who park in a car park have to interact with different devices in the process. It seems unavoidable to use things such as ticket dispensers, payment machines, cash or vouchers… And it’s been confirmed that the virus can stand on surfaces for long.

The major issue lies with the use of the ticket dispensers at the entry and exit; the best option to avoid this contact point is to simply go in and out without using a ticket. Technology built in SmartLPR Access cameras integrated with access control systems allows to automate entries and exits of the parking facilities. When drivers arrive at the parking premises, their vehicle’s license plate is recognized and registered and the barrier rises up automatically. This ticketless feature is widely used for car park monthly subscribers because it grants them a “hands free” access; bear in mind that this can also be used when creating registration lists for employees or regular customers with benefits.

If prepaid ticketless operation is not available, another physical interaction will be held at the payment stations. Don’t worry though, there are options that will allow you to minimize this such as using QR codes that make paper tickets readable at short distance away from the payment device. QR codes combined with the fact that most of the patrons will likely use a credit card will reduce the amount of user input.

Quercus Technologies ACS

To facilitate the previous process even more, some banks have taken the temporary measure to increase the contactless payment security limits. This will ensure that most of your daily parking fees can be paid without entering PIN and therefore making the payment a zero contact process.

Otherwise, if you want to avoid cash or credit payments altogether you can opt to integrate the LPR cameras and Access Control System into a mobile app. By using a mobile platform parkers will use their devices to pay using their licence plate or a pre-registered account as identification. This way they will be paying without touching any local device.

Last but not least, when users drive to the exit Quercus Technologies’ units will once more read their plate number, allowing them to verify if the user has already paid in order to automatically let them out. Every contact point can be easily removed with the combination of License Plate Recognition cameras and an adequate Parking Access and Revenue Control set-up.

LPR technology is not a one day work, it requires several years of experience.

Quercus Technologies has been developing LPR cameras for more than two decades now. SmartLPR Access is the latest generation of License Plate Recognition units designed to contribute to security and smart mobility in car parks and access controls. A single device integrates all what is needed to provide the highest reliability worldwide.

For more information please contact:
Marketing Department
marketing@quercus.biz

Learning from COVID-19: Connecting with the Research Community

COVID-19 Research and recovery
TRB/NAS

By Stephanie Dock, AICP, and Katherine Kortum, PhD, PE

This blog post is part of a special series on curb management and COVID-19. A joint effort of the International Parking & Mobility Institute, Transportation for America, and Institute of Transportation Engineer’s Complete Streets Council, this series strives to document the immediate curbside-related actions and responses to COVID-19, as well as create a knowledge base of strategies that communities can use to manage the curbside during future emergencies.

The research community is quickly engaging to help understand and evaluate responses to the COVID-19 pandemic. Practitioner and researcher collaboration will improve our understanding of what has worked and what has not, and how we might change our curbside in the longer term–whether for pandemic responses or for everyday operations in the coming “new normal.”

The Transportation Research Board (TRB) has coordinated and undertaken research for decades. While TRB’s completed research efforts are not specific to COVID-19, prior research is valuable for planning and responding now. Transportation in the Face of Communicable Disease details research on response strategies, transporting essential personnel, communicating clearly during a public health crisis, and more.

TRB launched its “Research Needs Statement Express” to rapidly capture the questions and research ideas generated by the COVID-19 pandemic. This call for submissions recognizes the need to engender collaboration faster than the typical formal process for developing research ideas. TRB is also partnering with the American Association of State Highway Officials (AASHTO), American Public Transportation Association (APTA), and others to develop and soon publish pandemic-related research needs for all transportation modes.

Finally, TRB is developing workshops to help determine questions (and some answers!) in specific areas. Summer 2020 will likely include a summit on scenario planning for transit and shared mobility during the COVID-19 recovery and in 2021, TRB and the European Commission will jointly hold a research summit on COVID-19 effects on transportation.

Academic researchers bring analytical approaches and resources municipal and private sector partners can look to complement their efforts, including:

  • Peer review network to collaborate and objectively vet research.
  • Student researchers (the next generation of transportation professionals), who bring energy and ideas.
  • Capacity to conduct objective, mutli-disciplinary research and analysis through course projects or faculty research.

Examples of academic research underway or projects supporting evaluation of mobility networks during this pandemic include:

Watch for more studies in TRB’s Research in Progress database. For ideas on who to contact for collaboration, start with USDOT’s directory of University Transportation Centers.

Strong partnerships among municipalities, the private sector, and academia are key to offering support and transformative solutions in our pandemic response.

Stephanie Dock, AICP, manages the research program for the District Department of Transportation in Washington, D.C.

Katherine Kortum, PhD, PE, is a senior program officer at the Transportation Research Board in Washington, D.C.

 

Stand Strong Even if You Stand Alone

person standing with shadow of strong personBy Tope Longe

The world has been rocked by unprecedented occurrence. The norm, as we know it, faltered. Many have been thrown into incomprehensible situations. Many more are likely to be.

Change in status quo. Transition too!

Transition is “the process or a period of changing from one state or condition to another.” Being in transition can be likened to a temporary existence in a place with the potential to propel to a bigger and better state or place. The adverse could also be the case. In a period of upheaval, such as the one in which we currently live, many are in transition. Many more will end up in transition. The comforting point to note is that transition doesn’t limit ability. It doesn’t reduce knowledge. It allows for growth and development through effective management and utilization of resources and skills at one’s disposal. The key is in the management of the situation.

Transition is no different from change. While no change is vastly preferable by many, change is inevitable; likewise transition. The success is in the management.

We are more adaptable than we perceive. Every being, every individual has the ability to manage change and progress to a new playing field. Yes, there’ll be nervous streaks—they come with the territory of stepping out of the known to the unknown. The immediate human reaction is to resist, especially when the change is done to us. But in today’s world, responsiveness to change is key. Change management is key to survival. How do we respond to the melting iceberg?

Tope Longe is a management consultant (in transition).

 

Free Online Shoptalk: Municipalities, Finance, & Recovery: Current Challenges and Next Steps

Wednesday May 13, 2020- 2:00 PM EST

Free Online Shoptalk: Municipalities, Finance, & Recovery: Current Challenges and Next Steps

Free to all Industry Professionals

Access the Recording here

 

Join IPMI for our next online Shoptalk diving into cars, cash, and financial impacts to operations. Open to all, moderator Tiffany Smith will lead the group in discussions centering on three key questions. First, discuss of the impact to the short-term financial picture, including revenue, plans to streamline operations to cover losses, and anticipated changes to programs and policies for recovery. Second, address changes to consumer and patron behavior, your expectations of demand in the immediate and longer term, and potential medium-term changes in curbside (and off-street parking) management. Finally, explore adaptions to policies, programs, staffing, customers, and tech to prepare for future operations.

We understand this is an extremely busy time and will record the online shoptalk and distribute to all members and colleagues.  If you have a question or would like to share something that has worked for your organization in advance, please email Fernandez@parking-mobility.org.

 MODERATOR:

 

Tiffany Smith bio pixTiffany Smith, Director of Parking Authority of River City, Louisville Metro Government

I graduated from the University of Kentucky in 1993 and obtained my MBA in 2001. I have been with Metro, Parking Authority for 23 years. I started in Accounting and moved to Administration and now I am the Director. Team building, customer service and improving our operations through technology, innovation and creative thinking are my initiatives in operating the agency. I’m still very much invigorated and excited about how we can make Louisville a better city to live, work and park. My staff is my greatest professional asset.

I am a lifelong learner and am always excited to know more. I serve on the YMCA downtown board, participate in Toastmasters weekly, serve on the International Parking Institutes membership committee and serve on the Bates Community Development Corporation board. I enjoy spending time with family, exercising and traveling. I teach Sunday school youth and serve as a mentor at Newburg middle school through Metro Mentors.

I am hopeful to return to my studies at Southern Baptist Theological Seminary and finish my Masters in Family and Biblical counseling. This is a dream deferred. I have 3 kids that make me smile and give me purpose; they are my greatest life accomplishment.

London Begins Reopening, Sees Commute Demands Change

London Mind the Gap iconLondon, England, has begun emerging from its COVID-19 shutdown and, according to the Evening Standard, is already seeing changes to demand for different commuting modes:

  • Forty percent of Londoners say they’re hesitant to use the Tube rail system. Before COVID-19, 58 percent of people working in the city used the train or bus to get to work. Estimates are the system can only hold 13 to 15 percent of capacity while maintaining social distancing.
  • The government is encouraging people to use bikes, scooters, and their feet to get around when possible. Estimates say about half of London commutes are less than three miles long.
  • Car traffic is expected to spike but the city’s congestion charge returns to effect today and gets more expensive June 22. The city plans to ban cars from several major routes in an effort to calm traffic.
  • Electric scooters, which were banned from roads before the shutdown, are expected to be allowed in new and existing bike lanes.
  • Experts say most people won’t return to 9 to 5 desk jobs for quite some time, if ever, so they hope to get people back on the Tube, just on alternative schedules.

Read the whole story and analysis here.