Review the potential benefits and detriments of email communication and explore ways to resolve issues and make effective connections with email recipients.
Instructor: Matt Penney
Limited to 25 registrants. Registration coming soon.
$30 per attendee, or $75 for any three Frontline Friday sessions.
Two Day Course – July 14, 2020 and July 16, 2020, 1:00 PM ET
Cost to attend: $150 for IPMI members; $300 for non-members.
In this intermediate level course, industry leaders will be provided wicked problems and practice how to solve them. Learn what makes a problem wicked. The easy problems are solved, the ones left for executives are wicked.
Objectives:
Learn about your approach to problem solving and those of others.
Practice identifying the three aspects that make a problem wicked and recognize steps on how to solve them.
Practice identifying wicked problems given current real-life scenarios that the industry is facing due to COVID-19.
Identify the people problems that impede solutions.
Presenter: Dr. Andrea Hornett
Andrea Hornett taught strategy at Penn State and is retired from the business faculty at Temple University, Philadelphia, PA. Dr. Andy researched virtual teams at Xerox, earning her doctorate at The George Washington University. She has more than a hundred presentations and peer reviewed publications in organizational problem solving and learning, leadership, ethics, and knowledge transfer. In her extensive business career, she developed and consulted on global strategies and organizational solutions (e.g. DuPont Pharmaceuticals, The GAP, National Alliance of Business, Manufacturers’ Association of the Delaware Valley).
Course Credits: 4 CAPP Points for Candidates and 4 CAPP Points for recertificants in Program Type 5.
Two Day Course – July 14, 2020 and July 16, 2020, 1:00 PM ET
Cost to attend: $150 for IPMI members; $300 for non-members.
In this intermediate level course, industry leaders will be provided wicked problems and practice how to solve them. Learn what makes a problem wicked. The easy problems are solved, the ones left for executives are wicked.
Objectives:
Learn about your approach to problem solving and those of others.
Practice identifying the three aspects that make a problem wicked and recognize steps on how to solve them.
Practice identifying wicked problems given current real-life scenarios that the industry is facing due to COVID-19.
Identify the people problems that impede solutions.
Presenter: Dr. Andrea Hornett
Andrea Hornett taught strategy at Penn State and is retired from the business faculty at Temple University, Philadelphia, PA. Dr. Andy researched virtual teams at Xerox, earning her doctorate at The George Washington University. She has more than a hundred presentations and peer reviewed publications in organizational problem solving and learning, leadership, ethics, and knowledge transfer. In her extensive business career, she developed and consulted on global strategies and organizational solutions (e.g. DuPont Pharmaceuticals, The GAP, National Alliance of Business, Manufacturers’ Association of the Delaware Valley).
Course Credits: 4 CAPP Points for Candidates and 4 CAPP Points for recertificants in Program Type 5.
Like many other sectors of the economy, the parking and mobility industry has been affected significantly by the COVID-19 pandemic. Despite significant impacts on revenue, staffing, and other functions, municipal operations have deftly adjusted to local conditions and are planning in earnest for an uncertain future as cities and states begin to re-open and we move further into this period of “new normal.” While we have all read and heard a variety of prognostications of what the future of parking and mobility might look like, there is a great deal of uncertainty inherent in all of it.
Looking to the immediate and more long-term future, cities should focus on what they know to be true and what they can control. The new normal places significant importance on being nimble, open, and transparent, and leveraging technology and data to serve customers, understand the parking and mobility demand profile, evaluate performance, and make operational adjustments as the situation evolves.
Free Online Shoptalk: Frontline Staff – Challenges & Successes in the Time of COVID-19
Friday May 29, 2020, 2:00 pm – 3:00 pm ET
Pre-registration required to attend.
Free to all industry professionals
In response to the current pandemic, our frontline staff are tasked to carry out their work assignments in disruptive, creative and ever-changing ways. Interactions with customers, on-going process modifications, public expectations, as well as recognizing the need for self-care are all on the table for discussion.
Come prepared to network, ask questions, share your current experiences and learn from your peers during this interactive session.
Moderator: Cindy Campbell
Cindy Campbell, Senior Training & Development Specialist, International Parking & Mobility Institute.With over 35 years of experience in law enforcement, parking, and transportation services, she brings comprehensive industry knowledge and professional experience to the IPMI training program. Cindy is a Past Chairman of the Board for the IPMI and is credited as one of the founders of the Parking Matters® initiative. Prior to joining the staff at IPMI, Campbell served as Associate Director of University Police for California Polytechnic State University. She is now dedicated to providing staff training, motivation, and skill enhancement through IPMI onsite training programs.
In this time of evolving transportation needs and consumer preferences, municipalities and developers are asking: Are old-school parking minimums applicable to today’s usage? Developers often find them inflexible, frustrating, and costly. The planning community is increasingly opposed to parking minimums, concerned that they perpetuate an auto-centric nature of American cities that dedicates more land to cars than people, housing, and quality design. Transportation planners point out that parking minimums increase the distance between destinations, making cities and towns less walkable and—subsequently—have even more parking.
Cities are beginning to respond to the need for less parking in a meaningful way by reducing or removing minimums near transit, in downtown districts, and even city-wide. In a 2020 IPMI Virtual Parking & Mobility Virtual Conference & Expo panel led by Walker Consultants’ Sue Thompson, Chrissy Mancini Nichols, and me, we’ll dive deep into parking minimums. Expect to learn the current story of trends and data around parking minimums, see real-life case studies and analysis on minimum requirements compared to demand, and build a how-to toolbox of the policies and plans for parking and the curb to take back to your project or town.
Jonathan Wicks, CAPP, is a consultant with Walker Consultants. He will present on this topic during the 2020 IPMI Virtual Parking & Mobility Conference & Expo, June 1-2, wherever you are. Click here for details and to register.
Since its late March launch, Heart of the Park, a partnership between Harbor Park Garage and several local organizations and businesses, has distributed about 13,000 meals to Baltimoreans in need and to those on the front lines, serving the community during the COVID-19 pandemic.
The initiative includes daily meal distribution at the downtown Baltimore garage, where visitors can head to the third floor to pick up free boxed lunches and dinners, and packages of rolls or loaves of bread.
In addition to the meals given out at the garage, Heart of the Park delivers weekend meals to the COVID units at three local hospitals: Johns Hopkins, University of Maryland’s downtown hospital, and St. Joseph Medical Center. In early May, Heart of the Park also launched “New Medical Center Wednesday,” when it donates 50 meals to healthcare workers at a different medical center each week (starting with Mercy Hospital).
The Heart of the Park initiative is headquartered at Harbor Park Garage but its success is driven by the generosity and creativity of several businesses and organizations located throughout Baltimore City. The garage’s partners include:
Pierpoint Restaurant
Fells Point mainstay Pierpoint Restaurant, and its chef/owner Nancy Longo, have been the backbone of the Heart of the Park initiative from day one. Chef Longo’s celebrated restaurant has been an integral – and delicious – part of the Fells Point neighborhood for years. She is locally (and nationally) famous for her creative takes on Chesapeake cuisine.
Since Heart of the Park launched in March, Chef Longo and her team have created interesting and healthy meals to share with the community every day. They’ve been working, safely and tirelessly, to make sure the community has healthy and tasty lunches and dinners every day.
H&S Bakery
Starting in May, H&S Bakery is donating loaves of bread and packages of rolls for distribution at the garage – helping locals in need fill their pantries during this tough time.
H&S Bakery opened in Fells Point in 1943; visitors often notice the yeasty scent of baking bread when they’re strolling around the neighborhood’s historic cobblestone streets. In the years since, the bakery, which creates products sold under several brand names, has established itself as a generous community member, donating time, resources and bread products to many local organizations – including directly to Baltimoreans, through Heart of the Park.
Downtown Partnership of Baltimore
Downtown Partnership of Baltimore is working with Heart of the Park to solicit, organize and distribute the funds necessary to keep meal distribution going.
The organization is a champion of downtown businesses and events – part of the dream team that coordinates major city happenings like Baltimore Restaurant Week. During the COVID-19 emergency, Downtown Partnership has put its organizational skills to work, acting as a hub for community resources and a helpful collector and disseminator of information and funds.
Italian Cultural Center of Maryland
Food is an integral part of so many cultures but perhaps no cultural group is as closely tied to culinary glory as Italians. The Italian Cultural Center of Maryland, a group that educates and promotes Italian culture and heritage among Baltimoreans, is tapping into the culture’s great culinary tradition, assisting Heart of the Park with food donations.
What’s Next
As need persists in Baltimore, Heart of the Park will continue to provide meals for hungry locals and healthcare workers on the front lines. Harbor Park Garage management aims to keep the program growing as long as the need remains – and to do that, they plan to expand partnerships with local organizations of all types.
The collaboration between the garage, restaurants, associations and other local businesses has been a bright spot in the midst of a tough battle against COVID-19. By banding together, Charm City’s businesses help keep local residents in need and those on the front lines fed – and fed well.
Harbor Park Garage is located at 55 Market Place in downtown Baltimore. For more information and current news about Heart of the Park, including information about how to contribute to help feed Baltimoreans in need, visit: INFO
Pierpoint Restaurant is located at 1822 Aliceanna Street in Fells Point. For more information, call 410-675-2080 or visit https://www.pierpointrestaurant.com/
ParkMobile app will allow users to pay for parking on their mobile device.
ParkMobile, the leading provider of smart parking and mobility solutions in the United States, has partnered with the Borough of Belmar, New Jersey, to allow residents and visitors to pay for parking through their mobile devices. The ParkMobile app will be available at approximately 400 spaces along the town’s beachfront area starting May 8th, 2020. With the recent COVID-19 crisis, many city leaders are encouraging residents to use the app to prevent the spread of the virus.
ParkMobile is a free app available for both iPhone and Android devices. To pay for parking with the app, a user enters the zone number posted on nearby signs, selects the amount of time needed and touches the “Start Parking” button to begin the session. The user can also extend the time of the parking session on their mobile device. In addition, the user can dial 877-727-5304 to initiate a payment. Beyond Belmar, the app can be used to pay for parking in over 400 cities across the United States.
ParkMobile has a large and growing audience in the state of New Jersey and in the Tri-State Area. There are almost 1.3 million users of the app across the state including Jersey City, Hoboken, New Brunswick, Asbury Park, Ocean City, Wildwood and more. ParkMobile can also be used to make parking reservations for concerts and sporting events at Prudential Center in Newark. Beyond New Jersey, the app can be used in cities along the Northeast corridor from Washington, DC to Philadelphia to New York City.
“The Borough of Belmar wants to ensure the safety of visitors and residents,” says Mayor Mark Walsifer. “By partnering with ParkMobile to offer contactless parking payments, we are working to provide our community with a smart mobility option for anyone looking to spend time at the beach.”
“We’re excited to bring contactless parking payments to Belmar,” says Jon Ziglar, CEO of ParkMobile. “We have thousands of ParkMobile users in the local area who will now be able to pay for parking on their mobile devices without the concern of spreading COVID-19.”