Tag Archives: technology

Online Instructor Led Course: Analysis and Application of Technology, March 9, 2021

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Register here for this event.  $150 for IPMI Members.

This course is a two-day course. March 9 and 11.

Non-Members may attend for a $250 registration fee. Click the register link above to attend as a non-member.  Need help logging in?

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.

This course is about the development and introduction of new technology in all aspects of our lives that are happening at a pace never experienced before. This is certainly true in how we manage and conduct business in the parking and mobility sector. In this session we will discuss new and emerging technologies, the associated advantages and disadvantages, factors to be determined when considering implementing technology, and what constitutes a successful implementation. This aligns with content in Domain VI of the CAPP Exam Content Outline.

At the completion of this course you will be able to:

  • Evaluate new technology to become a ‘smart consumer’.
  • Recite your business model including how new technology fits into your organization.
  • Determine a need before selecting a solution.
  • Craft an effective plan for the consideration and implementation of technology.

Offer 4 CAPP points or .4 CEUs towards application or recertification

Instructor: Tom Wunk, CAPP

Tom was Vice President of Sales Engineering PARCS Solutions for T2 Systems and has been in the parking control industry since 1973. He is a Certified Administrator of Public Parking. A product of the State University of New York system, he has developed and provided training presentations for the IPMI, ASIS, PIE, and the AAAE. He is a member of the IPMI Technology Committee, the IPMI Educational Committee, the Smart Card Alliance, and the EMV Migration Forum.

Register here.

IPMI Webinar: Teleworking: An Alternate Mobility Mode. Presented by Perry H. Eggleston, CAPP & Ramon Zavala University of California at Davis.

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Teleworking: An Alternate Mobility Mode

Perry H. Eggleston, CAPP, DPA; Executive Director for Transportation Services; University of California at Davis

Ramon Zavala, Transportation Demand Manager, UC Davis Transportation Services

We are currently launching a new member portal. Please contact us at professionaldevelopment@parking-mobility.org to register.

Or purchase the entire 2021 professional development series bundle.

Rahm Emanuel said, “You never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.”

Last year brought discussions of campus closures, telelearning, and teleworking. Within a week, these discussions were reality. When the awareness that this COVID thing would last longer than a few weeks, we started to look at how the lull could be used to keep the momentum of teleworking going as a demand-reduction tool.

To address all the issues for making teleworking an ongoing mobility strategy, we created a telework committee. Stakeholders from human resources, technology, safety and ergonomics, employee/union relations, communications, and finance. Transportation Services coordinates the committee, which will address the physical, legal, supervisory, and training issues and keep teleworking a viable mobility option into the future.

Attendees will:

  • Illustrate how teleworking is a mobility advantage.
  • Recognize the institutional needs of a teleworking program.
  • Detail best practices and measure the effectiveness of amnesty and relief programs for constituents and revenue recovery efforts.

Offers 1 CAPP Credit towards application or recertification.

Presenters:

Perry H. Eggleston, CAPP, DPA; Executive Director for Transportation Services; UC Davis Transportation Services

Perry Eggleston, CAPP, DPA, has more than 25 years’ experience developing, refining, and implementing mobility programs as an officer, supervisor, manager, director, consultant, and executive director. In his career, he has served organizations in California, Kentucky, New Jersey, and Texas. He is an active member of the IPMI and California Public Parking Association.

Ramon Zavala, Transportation Demand Manager, UC Davis Transportation Services

Ramon Zavala holds a bachelor’s degree in criminology from UC Irvine, where he began his work in transportation demand management. After seven years with UCI’s Transportation department, he transferred to UC Davis’ Transportation Services, where he manages the TDM program, transit relations, and overseeing the overseeing the bicycle program.

 

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IPMI Webinar: Frictionless Parking: Smoothing Out the Edges for a Seamless Mobility Experience. Presented by the Technology Committee and Nick Mazzenga

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Frictionless Parking: Smoothing Out the Edges for a Seamless Mobility Experience

An IPMI Technology Committee Presentation

Offered by Nick Mazzenga, PE, Kimley-Horn

Register here for this webinar.

Or purchase the entire 2021 professional development series bundle.

Explore the state of the parking, transportation, and mobility industry’s efforts to create a seamless, frictionless, and contactless experience for customers and operators.  This session will define the concept of frictionless parking and multiple levels of integration, and examine case studies and applications for both on and off-street operations. Dive into the advantages and disadvantages of systems as well as current (and potential future) technologies and strategies to achieve more streamlined operations.

Attendees will:

  • Define frictionless parking and associated levels through case studies and applications.
  • Examine the advantages and disadvantages of strategies, applications, and current technology.
  • Discuss potential considerations for longer-term strategic and operational planning, as well as next steps for successful implementation.

Offers 1 CAPP Credit towards application or recertification.

Presented by:

Nick Mazzenga, Kimley-Horn and Associates, Inc.

Nick Mazzenga, P.E., is a parking technology consultant with Kimley-Horn. He serves on IPMI’s Technology Committee and is passionate about leveraging technology to improve transportation infrastructure. Nick earned bachelor’s and master’s degrees in civil engineering from the Virginia Military Institute and the University of Virginia, respectively. He also is an Eno Transportation Foundation Fellow. In his free time, Nick enjoys running and spending time with his family and beloved dog, aptly named “Parker.”

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IPMI & Member News, Resources, Technology, Transportation & Mobility

Member News: Nashville International Airport Chooses Park Assist

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ParkAssist News 2020 06 26 Nashville international AirportNASHVILLE, TN – June 25th, 2020 – Park Assist® has been awarded the Parking Guidance System (PGS) contract for Nashville International Airport (BNA). As one of the fastest-growing airports, BNA’s increased traffic and added service have created a demand for a new parking solution that can handle a heavy volume of travelers. Park Assist’s M4 smart-sensor system was built to improve both garage efficiency and customer satisfaction, as such BNA elected to install this PGS in two of its garages. Park Assist’s first installation is complete and the second project is underway.

After a competitive RFP process to secure the most qualified PGS vendor, Park Assist was awarded the opportunity to be part of BNA’s continued expansion by adding the latest parking technology to its garages. Park Assist’s proprietary M4 PGS and digital wayfinding signage offer BNA visitors advanced guidance from entry to exit. The color-coded M4 smart-sensor system seamlessly guides parkers through the facility to vacant spaces using red and green lights to indicate occupancy, guaranteeing reduced search and park times, and decreased traffic.

This installation will also include several of Park Assist’s advanced software add-ons, such as Find Your Car™, Park Alerts™, and Park Surveillance™. Park Assist’s unique Find Your Car feature, created with the customer experience in mind, enables travelers to quickly locate their vehicle upon returning to the facility by entering all or part of their license plate number into a Park Assist kiosk or mobile app.

Park Assist’s Park Alerts and Park Surveillance software add-ons were designed to help increase control and security in the garage. The Park Alerts software extension allows parking management to set automated rules and alerts that help staff enforce policies and remain informed about parking abuse and policy violations within the garage, while Park Assist’s Park Surveillance module enables the M4 sensors to capture streaming video of any movement in or around parking bays. Because the M4 cameras have unobstructed views of each parking bay, as well as the space in between vehicles, they can successfully capture all action in the garage, serving as a proven deterrent of theft and other criminal behaviors.

“Nashville International Airport has been an incredible site for us as we continue to expand our projects in the airport sector and the Nashville market. This is our second major project with the airport and we are delighted to be a part of the BNA vision to help renovate its facility and deliver the best experience for all airport visitors,” said Thomas Alexander, National Channel Manager.

Partnering with GC Messer Construction, site installation is scheduled for completion by the end of June.

 
About Park Assist
Park Assist® is the parking industry’s leading camera-focused innovator with the most camera-based parking guidance installations in the world. Our patented technology helps customers effortlessly find parking spaces in real-time as well as find their cars when they return. Simultaneously, we provide parking operators with tools to improve customer satisfaction, create new revenue opportunities, realize greater operational control, capture parker analytics, and expand CCTV capabilities. Park Assist is part of the TKH Group (Euronext: TWEKA), a $1.8 billion publicly traded company headquartered in the Netherlands. For more information, visit www.parkassist.com.

Contact
Katie Rodenhiser
Global Marketing Manager
katie.rodenhiser@parkassist.com 

 

IPMI & Member News, Resources, Safety & Security, Technology, Transportation & Mobility

Member News: Flowbird Unveils ‘Park & Sanitize’ Solution to Support Communities Emerging from COVID-19 Lockdown

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Flowbird Group Park & SanitizeJune 26th, 2020

Moorestown, NJ —  Flowbird has launched a ‘no touch’ automatic hand sanitizer technology to help safeguard potentially millions of motorists and transport passengers around the world in conjunction with reduced COVID-19 lockdowns.

The company has developed ‘Park & Sanitize’ – a contactless hydroalcoholic gel dispenser that attaches to Flowbird parking pay stations and transport ticket vending machines and provides hand sanitizer on demand to help combat the risks associated with coronavirus. The system is automatically triggered once a transaction is complete and a sensor releases a pre-set dosage of gel when hands are placed underneath the unit.

Flowbird partners with more than 5,000 customers in 80 countries around the world, with over 100 million people interacting with the company’s mobility solutions every week. As such, Flowbird is ideally placed to support urban centers, university campuses, and parks locations with measures that will help citizens adapt to a post-lockdown environment.

“As lockdowns start to ease, urban authorities and operators will look to innovators such as Flowbird to help them reassure communities by making daily routines, such as parking a car or riding a bus, train, tram or ferry, as easy and safe as possible,” said Bertrand Barthelemy, Flowbird Group’s president.

“Park & Sanitize, it’s an innovation that will help cities and operators build confidence among people who need to travel for work, for family, or other reasons”, said Barthelemy.

Authorities will be able to monitor sanitizer volumes remotely through Flowbird’s back-office management system and replenish gel as needed.

Park & Sanitize aims to provide confidence for customers. The product, the first of its kind, is an important addition to the Flowbird portfolio, which also includes remote payment options for parking and travel, such as the Flowbird app or account-based ticketing.

Flowbird has been at the forefront of urban intelligence for more than 60 years, developing innovative and inclusive solutions to help towns and cities manage traffic flows, improve access to public transit and enhance the end-user experience. Each year, the company invests between 8% to 10% of revenue in research and development – Park & Sanitize is one of the latest examples of its commitment to value-added innovation.

 

Flowbird US Media Contact

Sean Renn – Vice President of Marketing & Communications
856-220-1577
sean.renn@flowbird.group
www.flowbird.group

 

About Flowbird Group:

Flowbird Group is helping customers to push the boundaries of innovation in transportation hardware, software, sensor systems, machine-learning and AI, information security and mobile development.

Every week around the world, thanks to our pay stations, mobile applications and online services, we contribute to improving the living environment of our 100 million users by helping to reduce air pollution, optimize traffic, simplify payments and make cities more secure and economically dynamic.

 

IPMI & Member News, Resources, Technology, Transportation & Mobility

Member News: EVgo Announces EVgo Access®

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June 11, 2020

EVgo is pleased to announce the launch of a new proprietary product that enables gated, pay-to-park lots to host EVgo fast charging stations, called EVgo Access®. EVgo’s new cloud-based system offers seamless management of EV charging for parking garage operators – and is compatible with both Smart-gate and non Smart-gate solutions – while offering easy entry and exit for EV drivers using a simple QR code.

Good news for prospective site hosts: gated parking lots and garages can now host EVgo fast charging stations!

EVgo Access®, a brand-new product feature available on the EVgo app, gives EVgo customers access to fast chargers located within gated facilities using a simple QR code.

This feature is the latest demonstration of EVgo’s commitment to making it as easy as possible to drive – and charge – an electric vehicle in the United States. This cloud-based system is compatible with both Smart-gate and non Smart-gate solutions, making it possible for pay-to-park lots to host EVgo charging stations. With no additional fees to deter drivers, EVgo Access offers easy entry and exit for EV drivers and easy management of EV charging for parking garage operators.

The first EVgo Access station is located in the Aladdin Airport Parking garage in downtown San Diego. This lot, EVgo’s first in downtown San Diego, enables visitors to the city’s sites and to San Diego International Airport easy and convenient access to fast charging – and offers 10 EVgo fast chargers now available for use.

EVgo App to Enter

For more information, please read our recent announcement.

Interested in Hosting an EVgo Fast Charging Station?
EVgo owns and operates our fast charging network, so we cover all costs associated with building and installing a fast charging station, as well as ongoing maintenance. Hosting a fast charging station is a proven way to drive value for parking operators, with increased traffic and occupancy and no out-of-pocket expenses. Consider hosting an EVgo fast charging station in YOUR lot!

Click here to learn more about partnering with EVgo.

 

IPMI & Member News, Resources, Safety & Security, Technology, Transportation & Mobility

Member News: LEXPARK Engages AMG Payment Solutions for Credit Card Processing

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AMG_LogoThe Lexington & Fayette County Parking Authority (LEXPARK) recently selected AMG Payment Solutions (AMG) as their new credit card processing vendor.

AMG will provide their niche processing services across LEXPARK‘s entire parking ecosystem, complementing a comprehensive team of solution providers including:

  • IPS smart meters
  • T2 pay stations
  • Courthouse, Helix, Transit Center and Victorian Square garages
  • PaybyPhone
  • Online web payments
  • Barnacle payments
  • In person office payments

 

Utilizing AMG’s industry leading processing platform for small ticket parking transactions, LEXPARK will achieve significant operating cost reductions. Gary A. Means, CAPP, Executive Director at the Lexington & Fayette County Parking Authority in Lexington, KY provided his views about establishing a new relationship with AMG. “We are excited to engage with AMG Payment Solutions and their niche payment platform for on- / off-street parking operations.  We are always looking for ways to be more economically efficient, especially now as the U.S. re-opens from the Covid-19 pandemic. LEXPARK had 1 full month with AMG prior to the Covid-19 lockdown and the savings look very promising, especially at our IPS meters and the PayByPhone app, where many transactions are $2 and lower.”

 

The savings retained by partnering with AMG will allow LEXPARK to utilize those funds for higher and better uses in their operation including technology enhancements, customer service, infrastructure, and more. In addition to LEXPARK, AMG provides similar services to over 150 U.S. cities parking operations including Manhattan Beach CA, Hermosa Beach CA, Asbury Park NJ, Princeton NJ, Newark NJ, Bloomington IN, Athens GA and Tempe AZ.

 

About AMG Payment Solutions:

AMG is a boutique merchant processing firm with a significant focus on the United States parking industry.  AMG utilizes the First Data North processing platform for their clients, and currently partners with over 150 cities nationwide to reduce their credit card processing costs at parking meters, parking pay stations (kiosks) and mobile payment apps like ParkMobile, Passport or PayByPhone.

AMG specialize in processing the $1-$5 parking transactions cities incur each and every day. AMG offers preferred interchange rates with both Visa and MasterCard on the small ticket “regulated” debit card transactions, and these rates are only available with AMG.

AMG services municipalities, universities, healthcare facilities, and parking management companies to help process parking revenue and significantly reduce client costs.  AMG clients save between 15%-50% compared to their previous merchant service provider.

 

IPMI & Member News, Resources, Technology, Transportation & Mobility

Member News: Spectra Partners with ParkHub to Offer Touchless Payments to Venues Across North America

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Leading B2B Parking Technology Provider Becomes Official Parking Technology Partner as 190 Spectra-managed Venues Gear Up to Reopen

DALLAS (June 3, 2020) — As live entertainment venues across North America begin preparations to reopen, Spectra, an industry leader in venue management, hospitality, and partnerships, today announced a multi-year partnership with ParkHub, the leading B2B parking technology provider. As Spectra’s Official Parking Technology Partner, ParkHub will help venues meet the growing demand for contactless guest experiences.

ParkHub’s technology promotes contactless payments, streamlines the parking experience for fans and staff, and provides rich data insights at a venue-level. The company’s mobile point-of-sale device accepts credit card and mobile payments and authenticates prepaid parking passes on the spot. All transactions are stored in Suite, ParkHub’s business intelligence platform, which provides real-time operational and transactional data, and robust analytics.

“When we first initiated our partnership with ParkHub, the focus was on upgrading the guest experience at our venues and better understanding the parking data to improve operations,” Bryan Furey, Spectra’s senior vice president of partnerships, said. “The beauty of building strategic partnerships is that they can quickly evolve to help overcome unexpected business challenges together. Now that we are in the midst of a global pandemic, our new parking technology partner can play a vital role in helping us address a major customer touchpoint. We’re eager to get more of our buildings online with ParkHub as the venue teams prepare and execute their reopening strategies.”

George Baker Sr., founder and CEO of ParkHub, said: “The COVID-19 crisis has caused venues to reconsider operations at every stage of the customer journey. Optimizing the parking experience – which is often the fan’s first impression of service at an event – is more critical now than ever before. Spectra shares our commitment to promoting safer, more efficient processes, and we are eager to support their partners during this pivotal time.”

Spectra-operated Subaru Park, an 18,500-seat Major League Soccer stadium just outside Philadelphia, has already enlisted ParkHub to provide visibility into their parking operations and refine the fan arrival process. ParkHub’s real-time integration with Paciolan, Subaru Park’s ticketing partner, allows for a seamless journey from purchasing tickets on a smartphone to arriving at the stadium. ParkHub’s technology integrates with many ticketing and prepaid parking providers and currently serves over 300 premier entertainment venues, professional sports teams, universities, and state parks across the United States.

Spectra recently incorporated ParkHub’s integrated solutions into its company-wide “Together AGAIN!” reopening plan, which was provided to each of Spectra’s 190 venues to guide their individual reopening strategies.

“Spectra-managed venues now have access to parking technology that simultaneously reduces the interaction between guests and staff and maximizes the efficiency of the guest entrance process,” Mike Scanlon, Spectra’s senior vice president of arenas and stadiums, said. “On top of that, our General Managers will have access to important parking data, coupled with potential integration into other systems–like ticketing, that will inform important operational decisions.”

Spectra currently operates 76 arenas, 59 convention centers, and 50 stadiums, including Cotton Bowl at Dallas Fair Park, Kay Bailey Hutchison Convention Center Dallas, Santa Clara Convention Center, Miami Beach Convention Center, Atlantic City Convention Center, and Boardwalk Hall, Subaru Park, PPL Center, Cross Insurance Arena, and XL Center.

 

About Spectra 

Spectra is an industry leader in hosting and entertainment, partnering with clients to create memorable experiences for millions of visitors every year. Spectra’s unmatched blend of integrated services delivers incremental value for clients through several primary areas of expertise: Venue Management, Food Services & Hospitality, and Partnerships. Learn more at SpectraExperiences.com. Follow Spectra on on Facebook, Instagram, Twitter and LinkedIn.

Spectra Logo

 

About ParkHub

ParkHub is a Dallas-based technology company that provides software and hardware services for the parking industry. The company’s products provide multiple payment options, real-time reporting of parking revenue, support for dynamic pricing, and inventory availability and control. ParkHub technology integrates with many prepaid parking and ticketing providers. Founded by parking industry veteran, George Baker Sr., ParkHub has effectively fast-tracked traditional parking operations into the digital age. For more information, visit parkhub.com.

Parkhub Logo

 

IPMI Blog, Operations, Resources, Technology, Transportation & Mobility

Reassessing Mobility Technology

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Technology business professional developmentBy John Nolan, CAPP, MSM

Why do we spend so much money on business technology? We do so to help leverage our operations and improve business outcomes. These outcomes include our ability to deliver timely and accurate information—information that improves service outcomes but at the same time increases customer expectations.

Technology, like any product, is subject to the lifecycle effect. The product lifecycle is broken into four stages: development, growth, maturity, and decline. The process of strategizing ways to continuously support and maintain a product that avoids decline is called product lifecycle management. Within this management cycle exits the ability for competent management to extend and improve technology’s impact on their operation. When technology companies fail to understand or recognize where they are in that lifecycle realm, it often results in competitors or outside influencers jumping into the market and leaving them behind.

As a managing director of 12 various service departments, the ongoing assessing of various technologies is critical to delivering system performance that is essential to high-quality outcomes.

Within our parking organizations, parking leadership must constantly keep in mind the process of total quality management (TQM) and continuous quality improvement (CQI). Research within the marketplace to improve our condition, impose project discipline, and promote better communication through data and metrics is critical to performance excellence.

Amazon’s recent quarterly report significantly beat analysts’ expectations. The No. 1 factor the market cited was their switch to one-day service. The investment they made last year in managing their service lifecycle is now beginning to pay big dividends and once again challenging the marketplace for service dominance.

It’s very important that as parking professionals, we continuously engage with ourselves and our teams to understand what technologies in the market will improve our operation, especially when vendors are unresponsive. And, it’s important to not be afraid to make changes that improve our operation and our customers’ experience, even when it’s easier to continue with the status quo.

John Nolan, CAPP, MSM, is managing director of transportation services at Harvard University. He will present on this topic during the 2020 IPMI Virtual Parking & Mobility Conference & Expo, June 1-2, wherever you are. Click here for details and to register.