Tag Archives: professional development

Frontline Fridays: Developing Workplace Resilience – June 19, 2020

Developing Workplace Resilience

Review the concept of workplace resilience, discuss the importance of developing personal and professional resilience, and identify individual “attitude anchors” to maintain resilience.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Live: Our Role in Resolving Workplace Conflict- June 16, 2020

Managing Conflict: Our Role in Resolving Workplace Conflict

Review the four sources of workplace conflict, explore resolution strategies based on the needs of others, and examine the importance of active listening.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

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Frontline Fridays: How to Succeed in a Changing Workplace (Three-part Series) – Session 2: Identifying the Phases of Change- June 19, 2020

How to Succeed in a Changing Workplace (Three Part Series) 

Session 2: Identifying the Phases of Change

Review the three phases of change and steps to effectively implement change.

Instructor: Kim Jackson, CAPP

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Live: How to Succeed in a Changing Workplace – Session 2: Identifying the Phases of Change – June 16, 2020

How to Succeed in a Changing Workplace (Three Part Series)

Review the three phases of change and steps to effectively implement change.

Session 2: Identifying the Phases of Change

Instructor: Kim Jackson, CAPP

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Free Online Shoptalk: How to Not Suck at Virtual Networking

Free Online Shoptalk: How to Not Suck at Virtual Networking

Friday May 15, 2020  11 am-12 pm ET

Free to all industry professionals

Access Recording here

 

Networking is such a personal activity—it is not a one-size-fits-all practice. It’s easy to get bogged down in the details and miss out on the foundation of how to build and retain a retain an effective network. At the end of the day, no one cares what you do as much as whether you know and like them and whether you can be trusted.

In an industry built on the power of connecting face-to-face, establishing and growing meaningful relationships is undeniably critical to long-term success. During the current pandemic, networking has shifted from onsite to fully online.

Are you prepared to nurture your network this way? Are you prepared to take advantage of online opportunities to learn, collaborate, and grow through platforms like the 2020 IPMI Parking & Mobility Virtual Conference & Expo and IPMI’s ongoing free industry Shoptalks?

Get registered for this interactive webinar (it’s free!) and get ready to grow your personal and professional network, with lots of takeaway value and strategies you can use right away.

In this presentation, networking concierge Ashley Owens shares ways to nurture your current business relationships to create your own tactical, individualized approach. Save time by recognizing the best strategic partners and effectively engaging contacts through email, messaging, social media, and other digital tools. Dive in and engage with your peers in this highly interactive keynote, and learn how to balance your strengths, network strategically and with confidence, and craft an authentic, powerful, professional networking process to achieve a wildly successful career.

 

Ashley Owens Bio picPresenter: Ashley Owens

Ashley Owens is the first and only networking concierge who puts you in the right situation or gets you out of the wrong one. Ashley works as a strategic partner, attending events with professionals as an extension and champion of them. Starting her career as a personal and executive assistant to two celebrities in New York City, her experience in networking grew as she obtained positions in customer service, business analytics, and account management. Since 2017, she has grown her business into something she could have never dreamed of. Ashley is a host of two digital TV talk shows on RVNTV and This is It TV, speaking and interviewing on the topic of tactical networking. She has taken more than 700 introduction phone calls with business professionals looking to grow their network, and has made close to 1,000 introductions. She has spoken to over 50 networking groups, organizations, companies, and conferences, including the coveted Pennsylvania Conference for Women. She has been interviewed on the Mel Robbins Show on CBS, produces and hosts a podcast talking to entrepreneurs about their screw-ups, raises thousands of dollars for local nonprofits at her Cocktails and Conversation networking event, has over 185 referral partners,and has keynoted around the U.S.

Free Online Shoptalk: Leadership on Their Terms to Ease Stress and Enable Focus

Wednesday May 6, 2020- 2:00 PM EST

Free Online Shoptalk: Leadership on Their Terms to Ease Stress and Enable Focus

Free to all Industry Professionals

Access the Recording here

IPMI invites all industry professionals in parking, transportation, and mobility to discuss how the COVID-19 crisis has impacted your various mobility programs and options, including how we plan for municipal on street operations post COVID-19.

Now more than ever, empathy, self-awareness, and sensitivity are key aspects to leading teams and maintaining healthy relationships (just ask any celebrity busted on social media for complaining about cabin fever from their palatial home). Meeting employees where their heads are to communicate change, celebrate success, and break bad news are the leadership qualities that win the day in today’s environment.

If you’re leading others and, would like to go from good to better or haven’t really had to lean on these aspects of leadership until now, this online Shoptalk will be well worth your time. Join Colleen Niese and Vicki Pero from The Marlyn Group for a highly interactive session to discuss key strategies and take away easy-to-implement tactics to ensure your leadership from a distance will:

Objectives:

·        Make decisions that consider team members needs in a COVID-19 world.

·        Help manage stress for your team and you(!).

·        Support all in accomplishing the work at hand with as much focus as can be expected.

 

Speakers:

Niese headshotColleen M. Niese, SPHR understanding of what makes a business tick comes from her nearly 25 years of parking industry experience, and her insatiable curiosity about high-performing business.

With a background in leading an international shared services center to then consulting in strategic HR and customer service to now overseeing new business development, sales and client relations for Zephire, the people-first complete monthly parking solution, Colleen is well versed when it comes to a parking operator’s priorities in managing seamless monthly parking.  She possesses a unique skillset to listen to a client’s needs and connecting Zephire’s holistic solution to each individual’s expectation.  In her spare time, Colleen is a hopeless Cleveland Browns fan (there’s always next year!).

 

 

My First Virtual Conference

IPMI goes virtualBy Justin Grunert

In the wake of the Coronavirus pandemic, IPMI decided to transition from an in-person Conference to a virtual event. Our first priority was to keep all of our attendees, sponsors, and vendors safe.

It saddens me that I won’t be able to see many of you in person this year. But I am happy that I will still be able to interact with you virtually.

This may be your first virtual conference—the same for me. I have never attended a virtual event on this scale and am very excited to be a part of it!

Being part of IPMI’s professional development team, I’m looking forward to the process of making this year’s IPMI Conference & Expo a reality. We will be bringing you more than 40 hours of education, both live and on-demand. Every attendee will have the option to attend all of the education sessions and visit our virtual Expo hall.

With only weeks until the start of the Conference, here are five things to keep in mind:

  1. Review the agenda. The schedule shows our live events and the Virtual Expo Hall. Don’t worry about missing any sessions. IPMI will record all education sessions, and you will have access to those recordings until June 2, 2021.
  2. Find something new to learn! Review both the on-demand and live sessions and watch or attend those sessions. When I approach an event, I think about a problem or a skill I want to learn more about, and I make those sessions my priority.
  3. Network, network, network. IPMI will have virtual areas where you can discuss topics and network with your peers.
  4. Earn CAPP Points. This year will give you the best opportunity to earn the 25 CAPP Points for your new application or help fill in those holes for your recertification.
  5. Have fun! Remember, this will be the only conference you can attend while wearing your loungewear.

I am looking forward to seeing each and every one of you at this year’s Conference & Expo.

Justin Grunert is IPMI’s LMS and training coordinator.

 

Frontline Fridays: Taking IPMI’s Frontline Training Online

Woman takes class online with live instructorBy Cindy Campbell

The saying goes that “necessity is the mother of invention.” True enough.
We read on a daily basis about the realities of our changing world in response to this pandemic. An abundance of caution is necessary as we try to remain healthy and safe. For most, the pandemic has changed what we do and how we do it. As an IPMI onsite trainer, it has certainly limited my ability to provide training to our industry’s frontline staff. Until now.

Beginning April 24, IPMI is taking our popular frontline, instructor-led training classes online. To meet our members’ needs at this time, we’re approaching this training in a slightly different format: Our standard three-hour trainings have been divided into shorter, one-hour segments.

Timing is everything and like always, we’ll work with you to schedule the courses when it works best for your team. There are two options to participate in the training:

  1. Schedule an agency-specific training. You choose the dates and times that work best for your team.
  2. Sign up for a Frontline Friday session. Each Friday for the next five weeks, IPMI will offer two online, one-hour sessions. Class size will be limited, but we’ll work with you if the class you want fills up. Here’s a link to the Frontline Friday calendar.

We’re also excited to be rolling out new content. Kim Jackson, CAPP; Matt Penney; and I have developed timely new sessions appropriate for anyone within your organization:

IPMI will offer these frontline development courses through June at a deeply discounted, per-person price: Sign up for a single session for $30 or any combination of three sessions for $75. Class sizes will be limited to create opportunities for conversation and interaction.
We know that our members are facing challenging times. It’s our hope to bring professional development to your team no matter their physical work location.

Please reach out to me directly if you’ve got questions.

Cindy Campbell is IPMI’s senior training and development specialist.

Parksmart Advisor Training – April 28, 2020 (sold out)

Parksmart Advisors lead clients through the certification process for sustainable parking structures. The Parksmart program is now offered under by the USGBC/GBCI alongside the suite of LEED and other sustainability rating systems. IPMI is the USGBC Education Partner providing the education required to earn this valuable certificate.

This is a four-day course. The class will take place on each of the four specified days from 11:00 a.m. EST until 12:30 p.m. EST:

  • April 21
  • April 23
  • April 28
  • April 30

You must attend all four sessions and pass the end of course assessment to become a Parksmart Advisor. All Parksmart Advisors are listed on USGBC’s website. Due to the online interactive nature of this course, this course is limited to 14 attendees.

Cost:

  • Member rate: $325
  • Non-member rate: $425
  • Bulk rate discount of 20% available for organizations that enroll seven or more individuals.  Please contact professionaldevelopment@parking-mobility.org to enroll your organization.

Learning Objectives:

  • Illustrate and detail the specific management, programmatic, technological, and structural elements of certification
  • Evaluate a parking facility, including the tools, process, and procedures for submitting facilities for certification
  • Evaluate case examples against the Standard and determine acceptability or changes.
  • Illustrate acceptable versus non-acceptable evidence for certification application.
  • Review the Parksmart scorecard.

Course Credits: 9 CAPP Points/.90 CEUs

register

 

 

For more information, contact professionaldevelopment@parking-mobility.org.

International Parking and Mobility Institute is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

 

 

What’s Your Superpower?

Woman with superpowerBy Rachel Yoka, CAPP, LEED AP BD+C, WELL AP

“Talent is the multiplier. The more energy and attention you invest in it, the greater the yield. The time you spend with your best is, quite simply, your most productive time.”

If you aren’t familiar with Marcus Buckingham, quoted above, I recommend you check him out. He’s an amazing speaker and author on talent and professional development. One of his central themes and key ideas is that we spend too much time focusing on our weaknesses rather than developing those unique talents that make us special and gifted.  Sure, we may not be great at expenses and accounting; we need to do our due diligence in those areas.

To truly reach our potential, he emphasizes that we should dive into understanding our strengths, and work to hone and maximize them (sharpening our individual saws, so to speak).  We can do that by spending time figuring out not only where we excel, but also what we truly enjoy.  When we think about our professional lives, what brings us the most satisfaction and enjoyment? What do we do first in our day, and what do we avoid doing?

Start there. Write it down and discuss it with your mentor or a trusted colleague. Then look for ways to get better at those tasks or projects. If that’s writing, spend more time writing.   I consider that one of my superpowers–share yours here and let us know what you are working on!

Rachel Yoka, CAPP, LEED AP BD+C, WELL AP, is IPMI’s vice president of program development.