We have launched your new IPMI member portal. Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.
- Member Rate: Free; pre-registration required,
- Non-member rate: $35 registration fee. Click the register link above to attend as a non-member.
- Join today and find out more about member benefits here.
Frontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.
We have launched your new IPMI member portal. Click here to login, reset your password, and register for these free trainings. If you have questions, or need assistance, please contact us here.
- Member Rate: Free; pre-registration required,
- Non-member rate: $35 registration fee. Click the register link above to attend as a non-member.
- Join today and find out more about member benefits here.
Frontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.
Free to IPMI members, pre-registration required.
You’ll notice that we have launched your new member portal. If you have questions or need assistance, please contact info@parking-mobility.org.
Frontline trainings are provided free of charge to all IPMI members, and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.
Non-members may attend for a $35 registration fee. Click the register link above to attend as a non-member. Need help logging in?
Contact us at professionaldevelopment@parking-mobility.org.
Surviving & Thriving: 5 Steps to Developing Your Workplace Resilience
Cindy Campbell
Resilience is the ability to endure, recover and grow in the face of stress and changing demands. While the concept of workplace resilience isn’t new, our ability to fend off the effects of work stressors in today’s climate may be more challenging than ever. The good news is that while resilience may not be inherent, it is a skillset we can learn and develop.
This session will review the importance of developing and maintaining personal and professional resilience, encourage self-reflection, and identify resources and activities intended to improve individual resilience.
Cindy Campbell is the Senior Training and Development Specialist for the International Parking and Mobility Institute (IPMI). With over 35 years of experience in law enforcement, parking, and transportation services, she brings comprehensive industry knowledge and professional experience to the IPMI training program. She is a past chair of the Board for IPMI. She is credited as one of the founders of the IPMI initiative created to advance professions within the parking and mobility sectors through education and increased awareness. Prior to joining the staff at IPMI, she served as the Associate Director for University Police at California Polytechnic State University. She is now dedicated to providing staff training, motivation, and skill enhancement through IPMI’s onsite and online training programs.
Free to IPMI members, pre-registration required.
These frontline trainings are provided free of charge to all IPMI members, and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.
Non-members may attend for a $35 registration fee. Click the register link above to attend as a non-member. Need help logging in?
Contact us at professionaldevelopment@parking-mobility.org.
That’s not what I meant: Seven Rules for Getting your Message Across (correctly) in Texts & Emails
Presented by Matt Penney, CAPP
Originally presented in 2020, offered again in 2021 due to popular demand!
In a world dominated by electronic communication, our message becomes dependent on written words alone. The tone, pitch, modulation, and tempo of our voice can be lost in digital translation. Are your emails and texts being misinterpreted? In this session, we will review seven practical steps intended to help you send the message you intend.
Matt Penney, CAPP
Director of Parking and Transportation Services, Baylor University
Matt Penney, CAPP is the Director of Parking and Transportation Services for Baylor University in Waco, Texas. He has been in the parking and transportation industry for the past 16 years. Prior to Baylor, he served as a General Manager and Vice President of Longview Transit, in Longview Texas for the managing company McDonald Transit. Penney also worked for the Texas Department of Transportation (TXDOT) as a public transportation funding specialist and as the Director of Service Development for Waco Transit, the public transportation provider for the City of Waco. Matt has a bachelor’s and master’s degree from Stephen F. Austin State University.
Free to IPMI members, pre-registration required.
These frontline trainings are provided free of charge to all IPMI members and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.
Non-members may attend for a $35 registration fee. Click the register link above to attend as a non-member. Need help logging in?
Contact us at professionaldevelopment@parking-mobility.org.
Working Toward Equity: Discussing Diversity, Inclusion, and Microaggression
Kim Jackson, CAPP
Originally presented in 2020, and offered again due to popular demand!
This session will examine systemic racism that is embedded as normal practice within any organization. It involves policies, practices, structures, and norms that can result in inequitable outcomes for people of color. The session will look at diversity, inclusion, and microaggression’s impact on organizations.
Kim E. Jackson, CAPP; Principal, KEJ Associates LLC
Kim is a veteran facilitator with over 20 years’ experience delivering IPMI Frontline Training, and is a certified Development Dimensions International, Inc. (DDI) and Vital Smarts trainer. She has provided leadership, expertise and management for university transportation and parking operations, services, facilities and programs at both Princeton and Rutgers Universities in New Jersey. Kim previously worked at the International Parking Institute (IPI) as the Executive Director. She is a class of 2000 CAPP graduate and a Past Chair to the IPI Board of Directors.
Free to IPMI members, pre-registration required.
These frontline trainings are provided free of charge to all IPMI members and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.
Non-members may attend for a $35 registration fee. Click the register link above to attend as a non-member. Need help logging in?
Overwhelmed & Unmotivated: Addressing Your Burnout and Reframing Your Focus. Presented by Maria Irshad, CAPP, MPA
Where did your motivation go—and how do you find it again? This session examines how the events of 2020 may have contributed to hindered motivation and stalled self-discipline. Participants will review the factors that play a role in our fatigue and learn what we can do to reframe our energy and reclaim our motivation to get back in the game.
Instructor:
Maria Irshad, CAPP, MPA, is Assistant Director for ParkHouston, the agency responsible for on-street parking in the City of Houston. She leads a team of 75 and provides parking policy recommendations to the mayor’s office. She is a CAPP and holds a master’s degree in public administration. Maria serves as president of the Texas Parking & Transportation Association and is on IPMI’s APO Board along with various IPMI committees. She is also a past president of Women Professionals in Government. She was recognized as the 2020 IPMI Industry Professional of the Year.
Free to IPMI members, pre-registration required.
These frontline trainings are provided free of charge to all IPMI members, and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.
Non-members may attend for a $35 registration fee. Click the register link above to attend as a non-member. Need help logging in?
SMART Goals: Your Path to Self-Development. Presented by Justin Grunert
SMART is an acronym that stands for Specific, Measurable, Achievable, Realistic, and Time-bound. A SMART goal is a statement a person can make to help them achieve a desired outcome. In this session, Justin Grunert, MSM, will review each of these topics to help you create a goal for yourself, give you resources to help you achieve it, and offer tips that will help you reach your SMART goal.
Instructor:
Justin Grunert, MSM, is Training Coordinator and LMS Administrator for the International Parking & Mobility Institute (IPMI). He assists the professional development team with all the different programs that IPMI offers. He earned his master’s degree in HR and organizational development in 2017.
Free to IPMI members, pre-registration required.
These frontline trainings are provided free of charge to all IPMI members, and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.
Non-members may attend for a $35 registration fee. Click the register link above to attend as a non-member. Need help logging in?
The Five Dynamics that Create an Effective Team. Presented by Carmen Donnell, CAPP
Wouldn’t it be nice to be a member of a “perfect team?” Is that even a thing, and if it is, how does that happen? Building the perfect team is achievable but it takes everyone’s commitment. This session will explore the dynamics necessary to create a great team and examines how each of us can affect the team’s success (or failure). Carmen Donnell shares her experience and provides practical examples of how frontline parking and transportation professionals can work to maximize team effectiveness.
Instructor:
Carmen Donnell, CAPP, brings more than a decade of parking, transportation, and mobility industry experience alongside a keen interest in relationship management. She is a respected sales leader and an active participant in many industry organizations who prides herself on viewing parking solutions from the client’s perspective. As PayByPhone’s VP, Sales, West, she is responsible for functional aspects and members of the sales team in the central and western U.S. and Canada.
Free to IPMI members, pre-registration required.
Non-members may attend for a $35 registration fee. Click the register link above to attend as a non-member. Need help logging in?
The Recovery Will be Digitized: Using Data to Get There Faster. Presented by Sylvia Martinez-Mullally
Got data? Advances in parking technology have given our operations larger and larger datasets, but are we using data to recover, recoup losses, or plan differently, and where does the vital input of frontline staff fit in? This session will review the importance of data management, telling your story through data and how artificial intelligence (AI) technology can help us move toward smarter data-driven policies
Instructor:
Sylvia Martinez-Mullally has worked as both a university and city parking manager. She is the CRO of Peazy, a parking AI data & analytics company. She is passionate about the role of data and AI technology transforming the parking industry, creating data-driven policies and making the parking professional’s job easier.
Frontline Staff: Defining Our Current Challenges and Successes
Moderated by Cindy Campbell, IPMI
February 2, 2:00 pm – 3:00 pm ET
Free to all industry professionals. Registration coming soon.
Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.
Shoptalk Summary
After a year of tough times, the strength and flexibility of our frontline staff continues to play a major role in parking and mobility organizations’ recoveries. What efforts and changes have made a difference for your team? What challenges still remain and how can we address them?
Come prepared to network, ask questions, share your current experiences, and learn from your peers during this interactive session.
Submit your questions and thoughts for the discussion on the registration page.
Cindy Campbell, IPMI
With over 35 years of experience in law enforcement, parking, and transportation services, she brings comprehensive industry knowledge and professional experience to the IPMI training program. Cindy is a Past Chairman of the Board for the IPMI and is credited as one of the founders of the Parking Matters® initiative. Prior to joining the staff at IPMI, Campbell served as Associate Director of University Police for California Polytechnic State University. She is now dedicated to providing staff training, motivation, and skill enhancement through IPMI onsite training programs.
Frontline trainings are provided free of charge to all IPMI members, and are generously supported by our exclusive Frontline Sponsor, Flowbird.
