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Frontline Fridays: Effective Business Communication

Effective Business Communication Identify key communication issues; create concise, on-topic communication; and explore the concept of win/win communication opportunities. Instructor: Matt Penney Limited to 25 registrants. $30 per attendee, or $75 for any three Frontline Friday sessions.

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Frontline Fridays: Our Role in Resolving Workplace Conflict

Managing Conflict: Our Role in Resolving Workplace Conflict Review the four sources of workplace conflict, explore resolution strategies based on the needs of others, and examine the importance of active listening. Instructor: Cindy Campbell Limited to 25 registrants. $30 per attendee, or $75 for any three Frontline Friday sessions.