REGISTER HERE.  Limited to 20 participants. Register today to add this valuable certificate to your resume!  February 6 & 8: 10 a.m. - 12:30 p.m. ET (Two sessions: APDS Advisor) February 13: 10 a.m. – 12:30 p.m. ET (Third session: APDS Technical Specialist) Be one of the very first industry professionals Read More »

Good customer service is the catalyst for creating a top-notch customer experience. Customer service policy provides the foundation for driving outstanding customer service. In this session, we will discuss some of the strengths and results of great customer service and how to develop customer-focused objectives through policymaking. Providing reliable customer Read More »